In many ways, choosing the perfect managed print services provider is like matchmaking for your business. You probably have a list of things you're looking for in an ideal partner company, but you also know that personality and that "spark" are equally important elements. If you're struggling to find that perfect provider, here are a few tips to help you make a match.
Real Managed Print Services
The first step in choosing a provider is understanding what they have to offer--which is, of course, managed print services.
Any provider should offer the bare essentials of the solution, including:
- Fleet optimization
- Workflow solutions
- Security tools
- No-hassle pricing
- Implementation advice
If you don't see these elements being treated as the foundation of a provider's service, you're not really getting managed print services. Sure, you may see the odd benefit here and there--but you'll miss out on the real potential the solution has to offer.
Choosing a Managed Print Services Provider
Once you've made sure the basics are on the table, it's time to play matchmaker. Here are a few things to look for in a good provider:
A managed print services provider should be interested in you and your company. After all, if the entirety of a first date is spent talking about the other person, you're probably not agreeing to a second date.
Communication is key in relationships, and the same is true when it comes to managed print services providers. Not only should they be experts in clear, honest communication--they should also have an approach that feels comfortable and welcoming to you. If there's no "spark," feel free to move on--because you need to have a real connection with this company if they're going to support your print needs.
You might not ask a potential match how their previous relationships went, but you should ask a managed print provider. Ideally, they'll provide references and glowing recommendations from their clients--and keep an eye out for any messy breakups.
In conclusion, playing matchmaking for your business isn't always easy--but when it comes to managed print services providers, it's crucial. Just remember to approach this as a relationship; after all, you'll be working with this company for a long time.
Looking for that perfect match? Contact us today to find out why businesses fall in love with our managed print services!