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  Product Catalog: Savin: Previous Model Archive: Document Solutions & Services: Output & Security: Device Management  
Additional Information
@Remote Office (SAVIN)

With @Remote Office, you can remote manage print devices, optimize device usage and reduce TCO. @Remote Office utilizes a single, thin-server type hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. In addition, @Remote’s secure, web-based reporting portal transforms captured data into valuable reports on population, usage and new Green reporting capabilities.


  • The @Remote management system facilitates remote device management for your networked fleet of Multifunctional products and printers
  • Intelligent alerts automatically notify service providers of devices needing service and toner
  • Enables remote firmware upgrading and device adjustment
  • Provides remote access to device utilization reporting


  • Anyone looking to eliminate manual meter reads
  • IT Managers seeking to understand what ouput devices are on the network, optimize these assets and control where and how printer supplies are being consumed.
  • Anyone wanting to simplify management of a printing fleet


  • Increased up-time and the ability to match device location to work load
  • Automatic, accurate, timely meter reads and billing
  • Eliminates need for manual meter collection saving hours of labor
  • Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser
  • Ability to optimize for efficiency and cost reduction


  • The @Remote Office appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote hosting facility
  • Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting
  • Reporting includes: Fleet Population, Utilization, Trending and new Green reporting options (See Sample reports/screen shots)
  • @Remote collects Print, Copy, and Fax output usage data for Savin devices, and collects total print meter for legacy and third-party devices
  • Toner alerts and service alerts are sent in real time
  • Device firemware may be upgraded on a scheduled basis


  • @Remote is a monthly service
  • Setup and installation requires no IT personnel resources
  • Auto-discovery of network devices
  • A Remote Communication Gate is connected to network
  • Linux-based appliance (2.2 lbs. or less)
  • Protocols: TCP/IP, SNMP v1/v2/v3, HTTPS, SOAP, SMTP, DHCP
  • Out of the box, each Remote Communications Gate A appliance monitors up to 500 network devices and manages up to 100 Savin devices, standard. Optional memory and storage upgrades expand monitoring capabilities from 500 to 1,500 network devices and management capabilities for Savin 100 to 1,000 Savin devices.
  • Transmit data to @Remote service via HTTPS secure communication or E-mail
  • ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP

Product Details
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